Shake Shack Downtown Indianapolis

The Indianapolis Shake Shack is a marvel! Its chic, inviting decor perfectly matches the vibrant atmosphere. Every staff member I encountered impressed me with their swift, friendly service, making the dining experience exceptional. The cleanliness is unparalleled - from the shiny counters to the spotless dining area and restrooms, it's evident that they prioritize hygiene. And the food? Absolutely delicious! Juicy burgers, heavenly shakes, and fresh ingredients make every bite a delight. This place isn't just about great food; it's a showcase of top-notch facilities, impeccable service, and strict cleanliness standards. A gem in the heart of the city!

I rarely go downtown Indy but when I do I like to try new places to eat at. Today I went to Shake Shack because I was in the mood for a burger and it was close to where I was. Personally I really wasn’t impressed at all. You place your order via a kiosk then sit and wait to be called. When I was looking for a table to sit at they were all dirty, either had trash or crumbs on them. While looking around I saw santiwipes, so I assume you have to clean the tables yourself. For a $30 lunch, I expect at least a clean table. I ordered the white truffle burger with bacon, side of fries, large lemonade and a six piece chicken nugget, plus they added a 10% tip, not sure who or what I was tipping for. I didn’t like that. My total was $30 😲 The burger was really thin and dry, I prefer mine thick and juicy. The fries were ok, just plain crinkled fries with Parmesan or something sprinkled on them. The lemonade was good. I got the nuggets for my service dog to have as a treat when we got back to the car. I tasted 1/2 one at the table. It was ok, better than the burger. This place just isn’t my cup of tea and won’t be returning. Very disappointing. Not being familiar with the area, the parking sucked! Street parking I paid $2.00 for 1 hour. Just putting prices so y’all have a heads up if you go.

Food was 🔥 the staff was super friendly and on top of things when the lunch rush came in. Burger was amazing. Chicken sandwich was amazing. Chocolate cookie shake, amazing… lemonade, amazing… cheese fries.. yep you guessed it, amazing. Was able to snag a parking spot right across the street. Stopped in for lunch on our way back to Pittsburgh. Definitely recommend!!!! Everything!